Project Management Model

ViXEN projects are all managed using the same Project Management model to ensure that all areas of the implementation process receive the same degree of care and attention. Where desired, however, the project management plan can be tailored to meet specific client needs and budgets.

On-going consultation and regular on-site meetings keep implementation on track and our project managers also operate as consultants, supporting the training staff to ensure that our clients' business requirements are fully met.

Most clients follow a tried and tested implementation path, which includes the activities shown below:

Setting in motion the planning for the entire project, Phase 1 involves detailing any special requirements for bespoke software, hardware and data transfers.

The walkthroughs provide a detailed modular analysis of the ViXEN solution to allow the system to be tailored to the client's business structure.

Implementation and review of the requirements highlighted in Phase 2, to ensure that the client's business model is reflected in the ViXEN solution.

Testing is crucial to the outcome of the project, ensuring that the configured ViXEN system operates successfully. The client is requested to choose test data reflecting as broad a range of business activities as possible.

Testing results are reviewed and any changes required are implemented, tested and re-evaluated.

Personnel, including clerical, engineering and managerial staff, are trained on the ViXEN system.

Essential management reports required by the client are identified to determine whether the can be extracted directly from the ViXEN system or need to be tailored externally.

This critical stage involves considerable planning, most notably in relation to the cut-over strategy, which may require balance loading of data and reconciling accounts to legacy systems.

The system continues to be reviewed and additional training and consultancy is offered, as necessary. Continues software support is available beyond implementation.