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Shaped by some of the UK's leading maintenance providers, Causeway Solutions for Property Maintenance, powered by Vixensoft, provide key functionality for gas service & maintenance operations.
Unlike many generic applications, Causeway solutions have been designed specifically for companies installing, servicing and repairing gas appliances. Whether you're delivering services to social housing clients, private domestic customers or commercial enterprises, Causeway's technology offers you proven return on investment, from improved cash flow to better First Fix rates; reduced paperwork to greater service productivity. |
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- Client systems interfaces enable calls to be logged/uploaded automatically from a client's call-handling system, speeding
response times and reducing data entry.
- Client web access allow clients to access live reports of job progress.
- Client
and management KPI reports are key
to determining service quality,
productivity impovement and SLA
adherence. Causeway solutions provide
you with the raw data and flexible functionality
to create bespoke reports, as required.
- Work scheduling can be manual or automatic (dynamic) and guided by skill sets, working hours,
job status and real-time location
for optimium efficiency.
- Engineer & vehicle tracking offer closer monitoring of field-based operations to help boost performance efficiency and minimise fuel costs and fleet emissions.
- Auto-texting tenants with pre-visit reminders and estimated time of arrivals (ETAs) can significantly improve Access Rates.
- eVan Stocks facilitate purchase ordering by enabling engineers to notify the office of used materials from on-site via PDA. Efficient restocking helps improve First Fix rates.
- eRequisitions enables engineers to submit
purchase order requisitions to the
office from on-site via PDA or laptop. The
process keeps engineers informed of
the order's progress through to delivery,
and allows for the return of an electronic delivery
note.
- eForms return completed job details and requisite industry
forms (eg CP12 - Landlord's Gas
Safety Certificate) from on-site, saving 'paper-chasing' and speeding client invoicing.
- eTime Sheets simplify the return of the worked
hours information essential to invoicing
and payroll processing.
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T: 0800 756 6420
E: info@causeway.com |
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