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Healthcare giant chooses
Vixensoft solution
Smith & Nephew, the multi-national healthcare devices
giant, has chosen Vixensoft's Univix solution to modernise
the management of its hospital equipment servicing operation
in the UK. Recognising the advantages afforded by resource
planning applications and mobile data technology, the company
attended the SME 2005 exhibition at the NEC in October with
the intention of sourcing a suitable solution and, after
later demonstrations, chose Univix as their preferred service
management solution. |
Russell Barton, Sales & Marketing
Manager (Service) at Smith & Nephew, explained why the
company chose Vixensoft’s Univix solution. “The
software provides a simple, effective and affordable package
that will enhance the performance of our expanding field
service team. I have been impressed with the Univix solution
and also the approach of the company. |
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"I
have been impressed with the Univix solution and also the
approach of the company, Vixensoft has been extremely flexible
to our requirements" Russell
Barton, Sales & Marketing Manager (Service), Smith &
Nephew |
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| Vixensoft has been extremely flexible
to our requirements and very responsive when feeding back
information. I am very optimistic about the outcome of this
venture and the positive impact it will have for our customers”. |
| The new system will be implemented
in February 2006 and will be used to manage the work of Smith
& Nephew engineers servicing endoscopy equipment at hospitals
across the UK. |
| The company’s endoscopy business
unit is the world leader in arthroscopy, minimally invasive
surgery for articulating joints. The company offers surgeons
instruments for access to joints, cameras to help allow visualization
inside the joint, and state-of-the-art blades for resecting
tissue alongside specialised devices to repair damaged tissue.
Servicing of equipment is a vital component in the continued
delivery of equipment of the highest quality. |
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